Be on the lookout for scammers! Be wary if you get a call from someone you don’t know. Hang up immediately if the caller becomes pushy or tries to get you to act in a hurry. BCV will never ask you for your login details or passwords – don’t share them with anyone. Never give your bank card to anyone.

BCV-net and BCV Mobile will be unavailable on Saturday 08 March from 10h30 pm until Sunday 09 March 05:00 am due to server maintenance. We apologize for the inconvenience, and thank you for your patience.

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If you are a BCV customer, we recommend that you log in to BCV-net and contact us through the secure messaging system.

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