Be wary if you get a phone call from someone claiming to be an IT support person. When making payments, be sure to check the payee's bank details and the amount. Your log-in details are confidential, never share them with anyone!

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Contact this branch

David Annen

Branch manager

Mailing address

Internef - Dorigny - fermée vacances universitaires Case postale 125 1015 Lausanne
Phone: 0844 228 228 Fax: 021 691 15 00 Email:

Opening hours

Advisory services

This branch is temporarily closed, but the ATM is still available. Since the mailbox is no longer being checked, please send your mail to BCV, Case postale 300, 1001 Lausanne.

Services available

  • Retail advisors


  • Talking ATM for the visually impaired
  • Disabled access