Be on the lookout for scammers! Be wary if you get a call from someone you don’t know. Hang up immediately if the caller becomes pushy or tries to get you to act in a hurry. BCV will never ask you for your login details or passwords – don’t share them with anyone. Never give your bank card to anyone.

BCV-net and BCV Mobile will be unavailable on Saturday 08 March from 10h30 pm until Sunday 09 March 05:00 am due to server maintenance. We apologize for the inconvenience, and thank you for your patience.

Back to help

Recover your BCV TWINT login

We’re here to help you log in again as quickly as possible.

Updated on 13 October 2023

TWINT personal identification number (PIN) forgotten

If you forgot your PIN, you can reset it automatically by tapping on “Forgotten your TWINT PIN?” in BCV TWINT.

BCV Mobile access codes forgotten

If you can’t log in to BCV Mobile, you can consult this page (in French only).

Need more information?

Other legal information

Please read our website and email Terms and Conditions before using our website or contacting us by email.

In principle, any information and/or documents appearing on this website that relate to financial instruments or services within the meaning of the Swiss Financial Services Act (FinSA) are considered advertising materials pursuant to this Act.