Be wary if you get a phone call from someone claiming to be an IT support person. When making payments, be sure to check the payee's bank details and the amount. Your log-in details are confidential, never share them with anyone!

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Device lost or stolen

Updated on 27 February 2024

If your phone is lost or stolen, you must inform BCV promptly in order to block the BCV TWINT app.

Call us at 0844 228 228 day or night.

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