04.02.11	07:45	Testing on the system was completed overnight and the problems appear to have been fixed. However, a limit has been placed on the number of simultaneous users to avoid overloading the system and allow us to properly monitor its functioning. As a result, you may not be able to log in on the first attempt. If this happens, please try again.
03.02.11	12:00	We have resolved the problem with the ATMs, and all 200 BCV cash machines are now working properly. We apologize for any inconvenience this may have caused.
03.02.11	11:00	A technical problem unrelated to that affecting BCV-net has affected our ATMs, and it is currently not possible to withdraw cash from BCV cash machines. We would like to apologize to our customers for the inconvenience caused by this situation, which we are actively working to rectify as quickly as possible.
03.02.11	09:20	The work on our computer system continued through the night. We believe that we have found a solution, but intensive testing is needed to ensure its reliability and prevent another crash. These tests will take all day. BCV-net will therefore not be available before tomorrow. We would once again like to apologize to BCV-net users. If you need to make an urgent transaction, we encourage you to visit a BCV branch or call 0844 228 228 (+41 21 212 10 00 from outside Switzerland).
02.02.11	20:30	Our IT specialists are working around the clock with their colleagues from IBM to resolve the technical problem with bcv.net as quickly as possible, but we still do not know when the site will be back up. The rest of BCV's IT system has not been affected. All payment orders and other transactions submitted to our branches Wednesday were executed, and we will maintain the temporary measures we have put in place to ensure that our customers can make their transactions.
02.02.11	16:45	The temporary measures we have taken have proven to be successful, and our clients have been able to execute their transactions via their regional branches and the call center. We are continuing to optimize these temporary measures.
02.02.11	13:45	We confirm that all payments orders entered before the technical problems started on 31 January have been properly executed.
02.02.11	12:30	Our staff are working around the clock to limit the impact on our customers. This morning, our call center and business banking hotline received over 2,500 calls. You may therefore have to wait before your call can be taken. We recommend staying on hold – we will answer your call as soon as we can.
02.02.11	12:20	Unfortunately, we are still unable to confirm when BCV-net will be back online and apologize once again for the inconvenience caused. Please visit our website, Facebook or Twitter for the latest information.
02.02.11	10:45	Updated information will be posted to bcv.ch and relayed to Facebook and Twitter to ensure that everyone keeps abreast of the situation.
02.02.11	10:30	These problems do not affect the security of the website: there is no risk of data loss or a breach of confidentiality.
02.02.11	10:20	We would like to express our sincerest apologies for these problems, which have occured at the busiest time of the month for payment orders. To execute urgent payments, please visit the nearest BCV branch or contact us on 0844 228 228 ( +41 21 212 10 00 from outside Switzerland).
02.02.11	10:00	BCV's e-banking platform has been experiencing technical problems for the last two days. Although the site is still down, our specialists have been working round the clock since 31 January to correct the problem, in collaboration with our IT service provider IBM and a team that arrived last night from the USA.