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Small business hotline

We offer a business hotline for all your day-to-day banking needs.

Highlights

  • Our business hotline is run by a team of dedicated small-business experts able to provide you with personalized solutions. They handled over 100,000 requests a year over the past two years.
  • All your questions are answered quickly by someone experienced in small-business-related matters. With our small business hotline, we’re never far away when you need us.

Monday - Friday

0844 228 228

8am – 6pm

(to ensure the quality of our services, conversations may be recorded)

 


 

News

Get the documents you need for your tax return in electronic format.

Details

Our hotline deals with all day-to-day banking requests. Here are our main services:

 

Services

Payment transactions

  • Information concerning payments and transfers
  • Changes to payments and standing orders
  • Order forms, statements and other documents
  • Information on fees and commissions
  • Information on cards, BCV-net and other payment methods

Accounts

  • General account information
  • Information on specific accounts and their terms and conditions
  • Opening and closing accounts

Forex

  • Information on exchange rates, banknotes and precious metals

Other

  • Order documents and prospectuses
  • Information on our regional centers, clearing numbers, etc.