Small business hotline

We offer a business hotline for all your day-to-day banking needs.

Highlights

Our business hotline is run by a team of dedicated small-business experts able to provide you with personalized solutions. They handled over 100,000 requests a year over the past two years.
All your questions are answered quickly by someone experienced in small-business-related matters. With our small business hotline, we’re never far away when you need us.

Monday - Friday

0844 228 228

8am – 6pm

(to ensure the quality of our services, conversations may be recorded)

News

Get the documents you need for your tax return in electronic format.

Details

Our hotline deals with all day-to-day banking requests. Here are our main services:

	Services
Payment transactions	Information concerning payments and transfers Changes to payments and standing orders Order forms, statements and other documents Information on fees and commissions Information on cards, BCV-net and other payment methods
Accounts	General account information Information on specific accounts and their terms and conditions Opening and closing accounts
Forex	Information on exchange rates, banknotes and precious metals
Other	Order documents and prospectuses Information on our regional centers, clearing numbers, etc.

Please read our website and email Terms and Conditions before using our website or contacting us by email.
Other legal information
© 2002-2022 Banque Cantonale Vaudoise, all rights reserved.

Siège et adresse postale

Agence BCV
Place Saint-François 14
1001 Lausanne

BCV
Case postale 300
1001 Lausanne

Agences et bancomats

See all our branch offices

Appelez-nous

We are available Monday to Friday from 8:00am to 18:00pm.

0844 228 228

Autres moyens de contact

Vous disposez de nombreux autres moyens de contact

Find the nearest branch office

Select a branch office on the map or enter a postal code to find the closest branch:

Have a question? Browse our FAQ.

If your card has been lost or stolen, you can block it using the following hotlines:

- Mastercard or Visa credit card: +41 (0)58 958 83 83
- Maestro card:
   - If you're calling from Switzerland (Mon-Fri 7:30am to 7:30pm): 0844 228 228
   - If you're calling from outside Switzerland (Mon-Fri 7:30am to 7:30pm): +41 (0)21 212 10 00
   - Outside of the above hours, from both Switzerland and other countries: +41 (0)44 271 22 30

If your BCV-net access has been blocked
After three incorrect password or access code attempts the system automatically blocks the account. Should this occur, please contact our helpline on 0844 228 228 or +41 (0)21 212 10 00, Mon-Fri 7:30am to 7:30pm.
What's my IBAN?
Your IBAN (International Bank Account Number) is a 21-position number that can be found on your Maestro card, as well on your account statements. You can also find it in BCV-net, when you click on the account you wish to know the IBAN for (at the bottom of the screen) or you can use our IBAN converter.

Previous news

Banknote exchange rates

Currency	Buy	Sell
Euro (EUR)	1.0040ezembed	1.0640ezembed
Pound Sterling (GBP)	1.1445ezembed	1.2945ezembed
US Dollar (USD)	0.9355ezembed	1.0150ezembed
Canadian Dollar (CAD)	0.7160ezembed	0.8010ezembed
Japanese Yen (JPY)	0.007235ezembed	0.008185ezembed

See all currencies

Converter

For information purposes only; these exchange rates are subject to change at any time.