Key figures (at 30 June 2019)
Fully-integrated companies at 31 December 2018
Piguet Galland & Cie SA, Yverdon-les-Bains
Financial and real-estate companies
Gérifonds SA, Lausanne
Gérifonds (Luxembourg) SA, Luxembourg
Sociétés pour la gestion de placement collectifs GEP SA, Lausanne
Our business strategy is guided by our ultimate goal of creating value for shareholders, clients and employees. Our business model is that of a universal bank with solid local roots, and we believe that this is the best way to ensure profitable growth going forward. Our operations are focused on four core businesses – Retail Banking, Private Banking, Corporate Banking, and Trading – but we remain active in select niche activities offering significant growth and profitability potential. Our risk profile is moderate, and we take an active approach to equity capital management.
Our current strategy – stratégie2018 – follows on from our previous one, aiming to continue expanding all our business lines. We intend to make impeccable service quality our differentiating factor, further improve our internal operations, and adjust our business-line strategies to account for our fast-changing regulatory environment. In addition, we will be working to better meet our customers' changing needs by more closely integrating our various customer touch points: our branches, ATMs, call centers, website, and apps for tablets and smartphones.
In particular, stratégie2018 targets:
- At- or above-market growth in the retail banking and SME segments
- Above-market growth in onshore private banking
- Pursuit of niche growth drivers in asset management, structured products, and trade finance
- Continued development of our other business lines
With stratégie2018, we will also work to improve our internal processes and sharpen our focus on the customer experience. That will entail:
- Improving customer-service quality through a series of targeted initiatives
- Expanding multi-channel access to our products and services
- Embarking on various projects to enhance our internal operations
- Pressing ahead with our human resources strategy to continue developing our employees' skills sets.
We updated our key financial objectives and distribution policy in early 2013. Given today’s low-interest-rate environment, we aim to achieve sustainable growth with revenues and operating profit trending along the same lines as in recent years. We have set long-term targets of 12-13% for ROE, 57-59% for the cost/income ratio, and 13% for Core Equity Tier 1 (CET1). These targets will be reached over a period of several years.
In line with the approach adopted over the last decade, BCV has extended its distribution policy for another five years beginning with the 2018 reporting period. In light of the planned reduction in Vaud Canton’s corporate tax rates, the Bank intends to pay an ordinary dividend of CHF 34–38, barring significant changes in the economic or regulatory environment or in the Bank’s situation.
BCV’s corporate mandate
Pursuant to Article 4 of the Cantonal Act Governing the Organization of Banque Cantonale Vaudoise (LBCV), our corporate mandate is to offer a comprehensive range of banking services to the Vaud community, to foster the development of all sectors of the Vaud economy, and to help finance the Canton’s public-sector organizations. Also, as part of our community focus, we provide mortgage financing in the Canton. The Act also stipulates that BCV is to be guided by the principles of economically, environmentally, and socially sustainable development. More generally, our mission is to create value for our shareholders and clients, be a benchmark employer, and be a good corporate citizen.
All banks talk about corporate values. At BCV, we live them. We believe that one of the keys to our long-term success is having a common culture built around our fundamental values and shared by all our employees. Our values underpin all our actions – as well as our interactions with customers and colleagues.
Our employees strive to build close relationships with our clients, so as to better understand their day-to-day banking needs. No matter where you are in Vaud, a BCV advisor is never more than a 20-minute drive away. And with nine regional decision-making centers across the canton, clients get responses quickly.
For me, building close ties with customers means being available for them and taking the time to really listen. I do that with my colleagues too, in order to create an environment conducive to open dialogue. That way I can better understand everyone’s concerns and expectations and deliver the best solutions possible.
Arnaud Meyer, Leysin Branch Manager
Our staff are committed to providing excellent customer service and delivering the right solutions. They are constantly expanding their knowledge, developing their skills and making use of best practices.
For me, professionalism means staying attuned to the needs of each client so that we can offer them the best possible service. It also means anticipating their needs so we can bring real value to the table when we meet with them.
Jonathan Pally, Oron Branch Manager
Our people are results-oriented, always seeking pragmatic, effective solutions in their day-to-day work. They strive for excellence, one challenge at a time.
Performance at BCV means going the extra mile. If we never give up and always keep our eye on the long term, we’ll be successful.
Cristina Martinez, Chauderon Branch Manager
Our employees take responsibility for their actions, are conscientious in their work, and are loyal to BCV and its customers. The are guided by the code of ethics of their profession and by BCV's principles of social responsibility.
Taking responsibility means going the extra mile to make sure all of the customer’s needs are met. I hold myself accountable for my decisions and always seek to improve. I think that builds credibility.
Fabienne Comte, Personal Banking Advisor
We provide a full range of banking services targeted to the needs of students, households, and the retired. Our current accounts, savings accounts, mortgage loans, retirement accounts, and life and disability insurance are designed to help customers achieve their goals and plan for the future. And we finance one out of every three newly-built homes in Vaud.
Our Private Banking advisors draw on years of experience to help high-net-worth individuals manage their finances and investments for the long term. Our advisors also provide personalized advice on issues such as tax planning, estate planning, life insurance, and disability coverage.
With targeted services for companies big and small, we help enterprises grow within Vaud and around the world. Our services cover the entire business lifecycle from start-up through to succession. In total, we provide some CHF 9.9 billion in financing to Vaud businesses.
We manage assets for public-sector institutions like
pension funds and foundations, investing their money in financial markets so as to generate solid returns.
We have our own trading room, which gives us greater independence in carrying out transactions. Investors and businesses can buy and sell stocks, bonds, and currencies through a BCV trader. We also offer a trading platform where customers – whether novice investors or seasoned hands – can buy and sell securities themselves.
Banque Cantonale Vaudoise (BCV) was founded on 19 December 1845 by the Vaud Cantonal Parliament.
The Canton of Vaud is BCV’s majority shareholder, with 66.95% of the Bank’s share capital. BCV is listed in the Vaud Commercial Register and is subject to all applicable Swiss legislation. Its legal status is defined in the Cantonal Act Governing the Organization of Banque Cantonale Vaudoise (LBCV) of 20 June 1995, as amended on 25 June 2002, 30 January 2007 and 2 March 2010.
BCV’s commitments are not underwritten by the Canton. However, customer deposits are covered by a nationwide system of investor protection concerning Swiss banks and securities dealers. This system insures deposits of up to CHF 100,000 per person and per bank. In addition, a limited cantonal guarantee applies to deposits with Caisse d’Epargne Cantonale Vaudoise, a savings institution managed by the Bank.
The aim of this code of professional conduct is to ensure that all BCV Group employees are aware of the behavior that is expected of the company as a whole, the governing bodies and each and every staff member.
File size : 1.62 MB - Last update : 18 November 2019
Keywords: La BCV
Banque Cantonale Vaudoise
Place St François 14
PO Box 300
Phone: +41 21 212 10 00
BIC / SWIFT: BCVLCH2LXXX
VAT / IDE: CHE-116.320.238 TVA
Clearing / CB: 767