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Anytime, anywhere banking

What’s new with our digital banking services

BCV-net is getting an upgrade! We’ve streamlined the Payments section of our online banking platform.
Watch the video to find out more (in French only).
For an in-depth tour of the updated pages, head to our demo site for BCV-net by clicking on the link below.

Visit the BCV-net demo site

Online banking made better

Choose between web and mobile. Our BCV-net and BCV Mobile platforms are quick and easy ways to get your banking done.
Full functionality. Besides all the standard e-banking features – viewing your account, making payments, and secure customer messaging – these two platforms offer advanced options such as videoconferencing with a BCV advisor and managing your payment methods.
Take e-banking to the next level with BCV Mobile. With BCV Mobile you can geotag a branch office and see how busy it is, find important contact info, view the latest market news, exchange rates and currency converters, and more.
Real people providing real support. At BCV, we take pride in taking care of our customers' day-to-day needs. If you run into any trouble using our digital services, our advisors are here to help.

Online support for BCV-net/BCV Mobile

Have you downloaded BCV Mobile yet?

Security first!

BCV smartID is a smartphone app that provides an extra layer of security when you log in to BCV-net and BCV Mobile. Thanks to smartID, our banking platforms are some of the most secure on the market.
New smartphone? No problem. It takes just a few minutes to transfer smartID from your old phone to your new one.

Digital payment solutions

BCV TWINT: pay wherever you are
Link your BCV TWINT app to your BCV account to make in-store and online payments as well as send and receive money from friends or co-workers. You'll also get lots of great deals from stores in the TWINT network.
Scan bills with a single touch on BCV Mobile
BCV Mobile makes it easy to pay your orange (BVR) slips and the new QR bills. Just scan the bill using your smartphone and all the payment details will be entered automatically. Just click "Confirm"!
eBill: paperless billing
With eBill, you'll receive your bills digitally on BCV-net or BCV Mobile and pay in a few clicks. You can also schedule future payments and process bills automatically according to criteria you set.
Digital wallets (Apple Pay, Samsung Pay, Google Pay, Swatch Pay!, Garmin Pay, Fitbit Pay).

Find out more about eBill

Find out more about BCV TWINT

Have you downloaded BCV Mobile yet?

What's the next step?

Visit us

Come to one of
our branch offices

Find your nearest branch

Call us

We’re available Monday to Friday,
from 7:30 am to 7:30 pm

0844 228 228

Write to us

We'll get back to you
within one working day

Informationen anfragen

Useful documents

BCV-net membership agreement

BCV clients use this application form to sign up for BCV-net online banking.

Grösse : 651.93 KB - Zuletzt geändert : 04.12.2020

Auch verfügbar auf: : Französisch | Deutsch

Suchbegriffe: BCV-net/ membership/ agreement/ private/ clients

BCV-net Terms and Conditions of Use

Once your BCV-net membership agreement has been approved, be sure to familiarize yourself with the terms and conditions of use.

Grösse : 370.47 KB - Zuletzt geändert : 04.12.2020

Auch verfügbar auf: : Französisch | Deutsch

Suchbegriffe: BCV-net/ Conditions/ Terms/ Use

BCV's General conditions

BCV's General Conditions govern the Bank's relationship with its clients.

Grösse : 172.22 KB - Zuletzt geändert : 04.1.2019

Auch verfügbar auf: : Französisch | Deutsch

Suchbegriffe: Conditions/ General

BCV account terms and conditions

Grösse : 518.04 KB - Zuletzt geändert : 01.9.2021

Auch verfügbar auf: : Französisch

Siège et adresse postale

Agence BCV
Place Saint-François 14
1001 Lausanne

BCV
Case postale 300
1001 Lausanne

Agences et bancomats

Alle Filialen anzeigen

Appelez-nous

We are available Monday to Friday from 7:30am to 7:30pm.

0844 228 228

Autres moyens de contact

Vous disposez de nombreux autres moyens de contact

Die nächstgelegene Filiale suchen

Wählen Sie eine Filiale aus oder geben Sie die Postleizahl eines Ortes ein, um die nächstgelegene Filiale zu suchen.

Haben Sie noch eine Frage? Schauen Sie in den häufig gestellten Fragen nach.

If your card has been lost or stolen, you can block it using the following hotlines:

- Mastercard or Visa credit card: +41 (0)58 958 83 83
- Maestro card:
   - If you're calling from Switzerland (Mon-Fri 7:30am to 7:30pm): 0844 228 228
   - If you're calling from outside Switzerland (Mon-Fri 7:30am to 7:30pm): +41 (0)21 212 10 00
   - Outside of the above hours, from both Switzerland and other countries: +41 (0)44 271 22 30

If your BCV-net access has been blocked
After three incorrect password or access code attempts the system automatically blocks the account. Should this occur, please contact our helpline on 0844 228 228 or +41 (0)21 212 10 00, Mon-Fri 7:30am to 7:30pm.
What's my IBAN?
Your IBAN (International Bank Account Number) is a 21-position number that can be found on your Maestro card, as well on your account statements. You can also find it in BCV-net, when you click on the account you wish to know the IBAN for (at the bottom of the screen) or you can use our IBAN converter.

Banknote exchange rates

Currency	Buy	Sell
Euro (EUR)	1.0415	1.1015
Pound Sterling (GBP)	1.1880	1.3380
US Dollar (USD)	0.8810	0.9605
Canadian Dollar (CAD)	0.7010	0.7860
Japanese Yen (JPY)	0.007665	0.008615

See all currencies

Converter

For information purposes only; these exchange rates are subject to change at any time.