BCV-net

BCV-net is a fast, convenient, and secure way to manage your accounts online. It lets you do your banking at any time of the day or night. And it incorporates the latest in data security, so you can rest assured that your account information is safe.

 

BCV-net

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Highlights

  • BCV-net is the fast and easy way to manage your accounts wherever you are, whenever you want.
  • Every time you log in with your user ID and password, BCV-net will send you a text message with the authentication code you need to complete your log-in.
  • Signing up for BCV-net is free of charge.

Details

Practical features

  • View your accounts.
  • Set up payments and standing orders in Switzerland and abroad.
  • Pay bills online (with our e-billing system).
  • Track your spending on your BCV credit or debit card.
  • Keep up-to-date 24/7 with text alerts.
  • Download and print your account statements in PDF format.
  • Contact a BCV advisor through our secure messaging system.

Important reminders

  • BCV will never ask you for your BCV-net password or PIN, or for your credit card number, PIN, or card security code.
  • BCV will never try to contact you on your personal email account.
  • BCV will, however, request additional authorization from you for some types of payments to new beneficiaries.

Enhanced security

Secure login

If you’ve opted to receive the authentication code, every time you log in with your user ID and password, BCV-net will send you a text message containing the code you must enter to complete the log-in process. If necessary, you can block access to your account quickly by entering an incorrect password three times in a row.

If you log in with BCV smartID via our BCV-net Mobile app, you simply enter your user ID, scan a QR code, and enter your password to log into BCV-net on your computer.

If you see any unusual message while logging in or during your session, disconnect from BCV-net immediately and call our hotline at 0844 228 228 or 021 212 10 00 (Monday–Friday, 7:30am–7:30pm).

 

Keep your computer virus- and hacker-free

Take the following steps to make sure the data on your computer is safe:

  • Install antivirus software with automatic updates.
  • Keep your web browser updated to the latest version.
  • Allow automatic updates of your operating system.
  • Set up a firewall on your computer.
  • Regularly back up your data on an external hard drive or in the cloud.

Optional software

BCV CLX.NetBanking

  • Free for PCs (BCV customers only)
  • Only available for download from the developer's website, Crealogix E-Payment AG

QuickPay

  • Free for Macs
  • Only available for download from the developer's website, Macrogram SA

Sign up for BCV-net

Signing up for BCV-net is easy. Just read our terms and conditions, and then: 

  1. Download the SetOnline_Demande_contrat_BCV_net_particuliers_EN.pdf (613.4 kB), fill it out and print it
  2. Send it to us at:

BCV
251/1819
Case postale 285
1001 Lausanne


Once we've processed your request, we will mail you your password.

What's the next step?

Visit us

Come to one of
our branch offices

 Find your nearest branch

Call us

We’re available Monday to Friday,
from 7:30 am to 7:30 pm

0844 228 228

Write to us

We'll get back to you
within one working day

Request information

Useful documents

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Votre banque 24h/24

Les solutions digitales de la BCV sont au top en matière de fonctionnalités. Mises à jour plusieurs fois par année, elles sont exactement comme vous les attendez: efficaces, conviviales et parfaitement adaptées à vos besoins.

File size : 1.45 MB - Last update : 24 June 2022

Keywords: BCV-net/ accès

 

BCV-net membership agreement

BCV clients use this application form to sign up for BCV-net online banking.

File size : 599.07 KB - Last update : 24 October 2022

Keywords: BCV-net/ membership/ agreement/ private/ clients

 

BCV-net Terms and Conditions of Use

Once your BCV-net membership agreement has been approved, be sure to familiarize yourself with the terms and conditions of use.

File size : 370.45 KB - Last update : 24 October 2022

Keywords: BCV-net/ Conditions/ Terms/ Use

 

BCV's General conditions

BCV's General Conditions govern the Bank's relationship with its clients.

File size : 243.02 KB - Last update : 31 December 2021

Keywords: Conditions/ General

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Please read our website and email Terms and Conditions before using our website or contacting us by email.
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