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Highlights
- BCV-net is the fast and easy way to manage your accounts wherever you are, whenever you want.
- Every time you log in with your user ID and password, BCV-net will send you a text message with the authentication code you need to complete your log-in.
- Signing up for BCV-net is free of charge.
Details
Practical features
- View your accounts.
- Set up payments and standing orders in Switzerland and abroad.
- Pay bills online (with our e-billing system).
- Track your spending on your BCV credit or debit card.
- Keep up-to-date 24/7 with text alerts.
- Download and print your account statements in PDF format.
- Contact a BCV advisor through our secure messaging system.
Important reminders
- BCV will never ask you for your BCV-net password or PIN, or for your credit card number, PIN, or card security code.
- BCV will never try to contact you on your personal email account.
- BCV will, however, request additional authorization from you for some types of payments to new beneficiaries.
Enhanced security
Secure login
If you’ve opted to receive the authentication code, every time you log in with your user ID and password, BCV-net will send you a text message containing the code you must enter to complete the log-in process. If necessary, you can block access to your account quickly by entering an incorrect password three times in a row.
If you log in with BCV smartID via our BCV-net Mobile app, you simply enter your user ID, scan a QR code, and enter your password to log into BCV-net on your computer.
If you see any unusual message while logging in or during your session, disconnect from BCV-net immediately and call our hotline at 0844 228 228 or 021 212 10 00 (Monday–Friday, 7:30am–7:30pm).
Keep your computer virus- and hacker-free
Take the following steps to make sure the data on your computer is safe:
- Install antivirus software with automatic updates.
- Keep your web browser updated to the latest version.
- Allow automatic updates of your operating system.
- Set up a firewall on your computer.
- Regularly back up your data on an external hard drive or in the cloud.
Sign up for BCV-net
Signing up for BCV-net is easy. Just read our terms and conditions, and then:
- Download the SetOnline_Demande_contrat_BCV_net_particuliers_EN.pdf (613.4 kB), fill it out and print it
- Send it to us at:
BCV
251/1819
Case postale 285
1001 Lausanne
Once we've processed your request, we will mail you your password.
What's the next step?
Visit us
Come to one of
our branch offices
Call us
We’re available Monday to Friday,
from 7:30 am to 7:30 pm
Write to us
We'll get back to you
within one working day
Related services
Useful documents
Votre banque 24h/24
Les solutions digitales de la BCV sont au top en matière de fonctionnalités. Mises à jour plusieurs fois par année, elles sont exactement comme vous les attendez: efficaces, conviviales et parfaitement adaptées à vos besoins.
File size : 1.45 MB - Last update : 24 June 2022
Keywords: BCV-net/ accès
BCV-net membership agreement
BCV clients use this application form to sign up for BCV-net online banking.
Keywords: BCV-net/ membership/ agreement/ private/ clients
BCV-net Terms and Conditions of Use
Once your BCV-net membership agreement has been approved, be sure to familiarize yourself with the terms and conditions of use.
Keywords: BCV-net/ Conditions/ Terms/ Use
BCV's General conditions
BCV's General Conditions govern the Bank's relationship with its clients.
Keywords: Conditions/ General
Please read our website and email Terms and Conditions before using our website or contacting us by email.
Other legal information
© 2002-2022 Banque Cantonale Vaudoise, all rights reserved.
Disclaimer
The purpose of this website is to describe the activities of Banque Cantonale Vaudoise (BCV) within Switzerland. BCV’s intention is not to conduct activities outside Switzerland, and this website is aimed solely at individuals and entities domiciled in Switzerland. By clicking "I accept," you confirm that you are domiciled in Switzerland.
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