Withdrawing money

ATMs ( Bancomat in French) are widely available throughout Switzerland, enabling you to take out cash at any time using your Maestro debit card. BCV has a dense ATM/cash machine network in Vaud Canton so that you can easily deposit funds and view your account balance and recent transactions by means of your BCV bank card.

No matter where you are in Vaud Canton, you can find out where the three closest BCV ATMs are located using text messaging. And if your mobile phone is multimedia-enabled (MMS), you can even receive a map showing the location of each of these ATMs
(CHF 0.20 per text message and CHF 0.80 per map).

How to use this service:
Send a text message to 939 with “BCV” followed by the postal code of your location, and/or the town, the street and the number (if known). You will receive a message in reply listing the addresses of the three closest BCV ATMs. If you have MMS: after receiving the text message, send BCV1, BCV2 or BCV3 to 939 to receive the map showing you the ATM you have selected.

  • Display the contextual help
  • Decrease the font size
  • Increase the font size
  • Print the page

Contact an advisor

  • By phone
    0844 228 228
    or 021 212 10 00
    Mon-Fri, 7:30am - 7:30pm
    (CET)
  • By email

Lost or stolen cards

  • If yourMaestro or Cash Card is lost or stolen, call:
    0844 228 228
    Mon-Fri, 7:30am - 7:30pm (CET)
    or
    +41 44 271 22 30
  • If your credit card is lost or stolen, call Viseca:
    +41 58 958 83 83