When you have finished your BCV-net session, don't forget to click on the "Logout" button in the top right corner. If you forget to sign out, the session will close automatically if it is inactive for 10 minutes.
If you enter your password incorrectly 3 times, or if you enter an incorrect code 3 times, you will be locked out of BCV-net. If you are concerned about unauthorized use of your account, you can lock yourself out by entering an incorrect password 3 times or an incorrect code 3 times.
If either of these situations arises, contact our call center on 0844 228 228 or 021 212 10 00, or write to us.
You will be automatically signed out if your connection is inactive for 10 minutes, to prevent anyone else from using the site if you leave your computer unattended. If you wish to reconnect, you must go through the sign-in procedure again.
Whenever you have finished your BCV-net session, don't forget to click on the "Logout" button in the top-right corner of your screen.