Clearing your browser’s cache

For additional security, we recommend clearing your browser’s cache after ending your BCV-net online banking session.

Here’s how to clear the cache in supported browsers:

Internet Explorer 8.x

In the upper menu bar:

  • Click on “Safety”
  • Click on “Delete Browsing History”
  • Select “Temporary Internet Files”
  • Confirm by clicking on “Delete”

Internet Explorer 7.x

In the upper menu bar:

  • Click on “Tools”
  • Select “Delete Browsing History”
  • Click on “Delete files” under “Temporary Internet Files”
  • Confirm by clicking on “Yes”

Firefox 3.x

In the upper menu bar:

  • Click on “Tools”
  • Select “Clear Private Data”
  • Check the box “Cache”
  • Confirm by clicking on “Clear Private Data Now”

Google Chrome 5.x and 6.x

In the upper menu bar:

  • Click on the “Tools” icon
  • Select “Clear Browsing Data”
  • Check the box “Empty the Cache”
  • Confirm by clicking on “Clear Browsing Data”

Safari 4.x and 5.x (Mac OS X)

In the upper menu bar:

  • Click on “Safari”
  • Select “Empty Cache”
  • Confirm by clicking on "Empty"

  • Display the contextual help
  • Decrease the font size
  • Increase the font size
  • Print the page

Contact an advisor

  • By phone
    0844 228 228
    or 021 212 10 00
    Mon-Fri, 7:30am - 7:30pm
    (CET)
  • By email

Swiss Government

For further advice regarding internet security, visit the Swiss Government's dedicated MELANI website.

eBanking but secure