e-bills

  • How do I sign up for e-bills ?

    Click on the “e-bills” tab at the top of the page and follow the instructions.

  • Which billers offer the e-bill service ?

    The list of billers is available under “e-bills > billers.“

  • Are e-bills data fully protected ?

    SIX Paynet SA, the financial institutions and the billers all undertake to ensure that the systems and data are protected.

  • Are my e-bills paid automatically ?

    You have a choice between paying the e-bills manually and having the amount automatically released by the system. You can set up the automatic release from the list of billers.

  • How do I know if a new bill is ready to be paid ?

    When you log into BCV-net, you’ll receive a message at the top of the page, above the main menus.
    You can also sign up to receive an alert via email.

  • Once my e-bill has been processed, where can I find the payment ?

    The payment will be under either "pending" or "in progress, executed, canceled."

  • Can I reject an e-bill on BCV-net if I don’t agree with it ?

    Yes. If you do this, your biller will receive a message.
    However, you’ll have to inform the biller of your reasons for not making the payment.

  • My email address has changed. How can I change it on BCV-net so that I continue to receive email alerts when new e-bills arrive ?
    1. Click on “Personalization” at the top of the page.
    2. Click on "e-bills."
    3. Change your email address.
    4. Click on "Confirm" at the bottom of the page.


  • How long are bills available in pdf format from the biller ?

    e-bills are available for at least 90 days before they are deleted.

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Online banking (BCV-net)

Contact an advisor

  • By phone
    0844 228 228
    or 021 212 10 00
    Mon-Fri, 7:30am - 7:30pm
    (CET)
  • By email